Phone number changed - can't log in

[SaintDH]

My mobile number changed a few years ago but I never updated my profile. 

Now I can't log in as Paypal wants to send me a text on the old number to verify the account.

I've tried logging in from a different browser which doesn't work.

Also tried using the Help Chat system, but this also requires me to log in to proceed.

Tried ringing the help support number but spent ages going round and round in circles with the automated options, could not get to a point of speaking to an actual person.

Funny thing is, when I selected 'Ask the Community' to access this forum, it allowed me to log in to create this profile to do this!

Really stuck as to how to resolve. Would really appreciate if anyone can offer some help with this please?

[jandebakker]

Hello

Can’t access account as I’ve changed phone numbers and am unable to verify and change number

I´m also not able to reach support

Could you help me ? 

Thanks 

Jan <removed>

[Tommy13]

I dint find that

[joystarr528]

why can't login to my account I'm loosen sales call me bavk a[Removed. Phone #s not permitted]/p>

[Grzegorz71]

I can't log in to my Paypal account, I changed my phone number, how can I change it on my account to be able to log in

[Seehiro]

could someone help me I've lost sim card no longer can access my paypal account require enter a phone text.

[dukum]

i recently lost my phone and am waiting for replacement, however, my old mobile number has been disabled. When i try to log into my account wants to authenticate via text to this old number. I want to add a new number to the list but cant get passed the first step.

Any help or do i need to contact support?

thanks 

[Anamol]

I too have same problem . 

[allanby]

Contact  support   tel.no.  <removed>  requesting they maually verify  your new  number

[coni2]

I have the same problem, and the customer service phone number does not work. I can not call Paypal. The network is busy all the time.

It is impossible to contact them.

[szabcsinuuu]

Hello I change phone number ,my account number is not working, so I can't log in Can i help me change my phonenumber?