New authenticator input screen on browsers?

KenMc2
New Community Member

Hello, 

I noticed recently that the two-factor authentication input screen has changed from what it used to look like when I'm logging in on Firefox.

Is anyone else seeing the same screen? I was wondering if this is a legitimate change or some kind of issue. Feels less professional than the previous input screen. 

388a342f-bf96-4c99-bdf4-9058c18bd2f5.png

Thanks! 

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @KenMc2 

 

Thanks for joining the PayPal Help Community!

 

I understand your concern about the change in two-factor authentication input screen. I suggest you to try some troubleshooting like clearing your cookies, history, cache, etc.  from your browser and also make sure you are using latest version and your browser is up to date. If the issue persists, please get in touch with the Support Team to look into this further.

 

Hope this works, have a great day!

Bindu

 

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