Every time I open the PayPal App on my iPhone I need to type in the auth code (even with Face ID on)
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Every time I open the PayPal App on my iPhone I need to type in the auth code (even with Face ID on). This is annoying. Can't the app save my authentication?
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Hello @Temp20240130Y,
Welcome! Thanks for visiting PayPal's Community Forum. I can understand it can be a bit concerning when you're being asked to type in an authorization code more often than you expected. it sounds like you may be encountering The Second Payment Services Directive (PSD2), an EU directive regulating payment services in the European Economic Area. In short, it "introduces two-factor authentication for online transactions, known as "Strong Customer Authentication" (SCA)." I'm sorry to say there is not a way to remove or disable this feature.
Apologies for any inconvenience this may cause,
- Jon K
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