How to downgrade my PayPal account to Personal from Business?

[paulgabriel28]

how to downgrade my PayPal account to personal account from business account

[Dothackjhe]

Well, with the error I was encountering, that did not seem to be the case.

[kernowlass]

@Dothackjhe 

But it was..........

User Dothackjhe: Philippines Personal Account

[Dothackjhe]

Can you please stop insisting on that?

Clearly, my one and only account is experiencing a glitch and that label is not justifying its current status.

[kernowlass]

@Dothackjhe 

There is no glitch on account 'types' you either have a personal account OR a business account.

You have a PERSONAL account.

[stavrosioannou]

How do I change my PayPal from business to individual?

[kernowlass]

@stavrosioannou 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.

[stavrosioannou]

@kernowlass Thanks if I close my business account I would be able to open personal? 

Before i turned my account to business it was my personal.

[PayPal_Meghan]

Hello @stavrosioannou and @kernowlass, 

Thanks for reaching out with another question, @stavrosioannou!

I understand you want to change your PayPal account from a business account to a personal one. If you close your PayPal account, you can reopen a new account as a personal account. However, you would lose any history on your previous account. To ensure you don't lose any of your previous information, you'll want to reach out to Customer Support to request that your account be downgraded, as @kernowlass mentioned. You can review all of the different contact options for your area on our Help Center here: How do I contact PayPal's Customer Service?

I hope this helps you decide whether to downgrade or create a new account! 

- Meghan

[stavrosioannou]

Hi Thank @PayPal_Meghan  you for this.

I go to close my account and it says:

'Your account cannot be close, Accounts that are being reviewed cannot be closed.'

Screenshot here:

[PayPal_Bindu]

Hey @stavrosioannou 

Thanks for responding back! I see you're looking to close your account. It looks like your account is under review and you cannot make changes to your account during the review. It usually takes 3-5 business days to complete the review. Once the review gets completed, you will be updated via email and you can close your account to open a new account. You can view the review details in the notifications tab or in the resolution center of your PayPal account. If the error persists after the completion of review, please contact the support team to get this checked further. 

Good luck,

Bindu