My friend sent me some money and PayPal is holding onto it because they are having trouble identifying my business. The thing is when I made the PayPal account I accidentally put business rather than personal and now my money is held up for now two weeks.
It's good that you reached out to us regarding this matter. We really appreciate it. Creation a personal or business account has nothing to do with your funds being held. How it was sent to you that will. If it was sent by personal payment ir won't be on hold but if it was sent via Goods and Services it will be on a 21day hold due to the Purchase Protection rules. Kindly check on that because you can ask the sender to release it for you via their PayPal account. Here's how to confirm you've received an item: Click Activity at the top of the page. Find and click the original payment for the item. Click Confirm receipt. Click Yes to confirm that you received the order. I really hope that this will help you out.
It has the receipt but is saying when I press transfer money that they weren’t able to verify my business ( I don’t have one) . Also stated that if I couldn’t provide proof of my business that I could not send or spend money on my account until then. I need to switch it to personal account so that I can transfer onto my PayPal MasterCard .
Calling PayPals customer service was the only way I was able to downgrade back after accidentally switching my account type from a personal to a business account
Hello everyone, I started turning my account into a business account and halfway through i decided I don't want to become a business acount. It's now not letting me back out from being a business account. What do I do?
There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you. At the moment there is no phone option but if you go to the message centre in your paypal account you can email them or use the live chat option if its open at the moment. OR You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.
Advice is voluntary. Kudos / Solution appreciated.
Hi @Yuhway, Welcome to community forum. Personal account and Business account are almost the same. You can send or receive money for both accounts. Business account offers additional features such as allowing up to 200 employees limited access to your account and customer service email alias for customer issues to be routed for faster follow-ups. If you really decided to downgrade your account back to personal account, Please Click on the words "Help / Contact" at the bottom of paypal pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Thank you for your patience
