Sorry, we couldn’t confirm it’s you?

New Community Member

Hello dear paypal community. When I'm loggin in it show me the message 

"Sorry, we couldn’t confirm it’s you"

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PayPal Employee
PayPal Employee

Hi @EnverGurbanov ,

Thank you for contacting PayPal community. I am sorry to know that you are facing issues while logging in to your account. In this type of situation, it is best to give us a call. Once we can verify some information with you over the phone, we can aid in resolving the issue. You can find the number to reach us by going to, scrolling to the bottom of the page and selecting 'Contact'. Please visit the link to get more information when you face this kind of issues.

Thank you.

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