kiran55

Hi @VDR-50 , Thank you for posting in Community. I understand you want to complete personal details. If you have a query regarding setting up your PayPal account and setting your personal details for it. Here is how you can do so: Visit PayPal’s website and click the Sign-Up button in the top-right corner.   Select the account type you want — Personal Account or Business Account — and click Next.   Input your phone number and verify your number.   Add your name, email address, and password, and then click Continue.   Add your address and other required info, and then click Continue.   Optional: Click the blue Get started button to add your debit, credit, or bank info.   Verify your email address by clicking the link in the email sent to you by PayPal.   I hope this information helps. Thanks Kiran ... View more

Hello @Nats601 , Thank you for posting in Community. I understand that you would like to update your phone number on your PayPal account. Here's how to  change or update your phone number. Thanks. Kiran ... View more

Hello @Abdur30987 , Thank you for posting in Community. I understand that you would like to delete your PayPal account. Please be advised, you will only be able to delete your PayPal account if there are no limitations placed and there are no pending transactions on your PayPal account. You also need to close any PayPal financials added like PayPal debit/credit card first from your PayPal account before closing it. Here's how to close your PayPal account. Thanks. Kiran ... View more

Hello @Deepak_Kumar_Sa , Thank you for posting in Community. I understand that you have a query regarding limitations placed on your PayPal account. Please be advised, you will not be able to make any changes on your PayPal account if there are limitations placed on it. You need to remove the limitations first in order to make any changes or any activity on your PayPal account. Here's how to remove limitations on your PayPal account. I hope this information helps. Kiran ... View more

Hi @len_ratner , Thanks for posting in Community. I understand that you would like to change your name without the documents. Firstly, I would advise you, it is not possible to change the name without providing the required documents. Below are the steps to change your name: To change your name on your PayPal account:   Log in to PayPal on a web browser and go to   Settings . Click Change Name   beside your name. Select the appropriate option. We may ask you to upload supporting documentation, like a photo of your ID, marriage certificate, etc. A photo of your ID should show the following details (if applicable): Photo Legal name (first and last name) Date of birth Date of issue or expiry Signature   ID Number Include photos of both the front and back of your ID, and be sure it’s not expired. Be sure that any upload shows the whole document clearly, with no blur, glare, or shadows. We can’t accept documents if any part is covered, blocked, or missing. All 4 corners must be visible. Once your names changed, if you're a PayPal Savings customer we'll close your PayPal Savings account and move your Savings to your PayPal balance. Open a new account to keep saving. It's not possible to change the name on your PayPal account to another person's name. Thank you. Kiran ... View more

Hello @zoomtank  Thank you for posting in Community. I understand that you would like to close your PayPal account. You have a monthly installment payment that you want to close. You can visit here to get this cancelled from your end.  Thank you. Kiran ... View more

Hi @hessee08  Thank you for posting in Community. I understand that you are not receiving codes on your phone while accessing your PayPal account.  Please be advised that it is a known technical issue and has already been reported to our relevant team and they are working on it to get it fixed.  I will suggest you to please wait. once this is fixed, you will surely get an update.  Thank you Kiran ... View more

Hi @gergev , Thank you for posting in Community. I understand that you would not like to receive any notification from PayPal.  Here's how to stop receiving notifications from PayPal: Log in to your account. Click the Settings icon at the top of the page. Click the Notifications tab at the top of the page. Select or unselect the email or phone icons indicating how you prefer to be contacted. I hope this helps. Kiran ... View more

Hi @rzlsgm  Thank you for posting in Community. I understand that you would like to know whether withdrawals can be faster. Please be advised any withdrawals generally takes 3-5 business days to get completed. It is the general timeframe of PayPal. It is sometimes early and sometimes takes the maximum of 5 business days. This generally depends on each bank's processing time.  Thanks. Kiran ... View more

Hello @Susanned1  Thank you for posting in Community. I understand that you have made payment and are facing issues with the seller order. You can file a dispute if you are facing any issues with the seller order. You can file dispute with proper guidelines here . If the funds has ben sent as 'personal', you will not get an option to file dispute as it is not covered by PayPal.  I hope this information helps. Kiran ... View more

Hello @Aripermana  Thank you for your post in Community. I am sorry to know that you are facing issues while withdrawing funds. Please try after a gap of 24-48 hours in a different browser after clearing cookies and caches from your system. It should be working fine. If you are still facing any issues,  I recommend you contact our phone support. They will be able to assist you further. You can find the number to reach us by going to  PayPal website  scrolling to the bottom of the page and selecting Contact, then clicking Call us. Customer service is available from 8 a.m. to 6:30 p.m. From Monday to Friday, make sure that you are calling us during working hours. Thank you Kiran ... View more

Hello @Linzi_84  Thank you for your post in Community. I understand that you would like to set the payment date for your Pay in 3 order. Unfortunately, there is no option of changing dates after setting up Pay in 3 option as it fixes the date initially only for the payments to be done. This option is given to the customer so that they only can make an option of the date when they want the next payment to come out. Please visit here  to get more details about repayments. Thank you. Kiran ... View more

Hello @vporton  Thank you for your post in Community. I am sorry to know that you are facing issues while accessing your PayPal account. You will get more details here  about resetting your password. If you still face any issues,  I recommend you contact our phone support. They will be able to assist you further. You can find the number to reach us by going to  PayPal website  scrolling to the bottom of the page and selecting Contact, then clicking Call us. Customer service is available from 8 a.m. to 6:30 p.m. From Monday to Friday, make sure that you are calling us during working hours. Thanks. Kiran ... View more

Hi @KOPPARI55  Thank you for your post in PayPal Community. I am sorry to know that you are facing issues while transferring funds. Please try in a different browser after clearing cookies and caches from your system. If it still does not works, I will suggest you to better contact us through 'Chat' or 'Call" option.    You can find the number to reach us by going to   PayPal website , scrolling to the bottom of the page and selecting Contact, then clicking Call us. Customer service is available from 8 a.m. to 6:30 p.m. From Monday to Friday, make sure that you are calling us during working hours. Thanks. Kiran ... View more

Hi @Nightsiniron  Thank you for posting in PayPal Community. I am sorry to know that you are not happy with the notifications sent from PayPal. To unsubscribe from optional emails, please follow these steps: Log in to your PayPal account. Click the Profile subtab. Click the Notifications link under Account Information. Uncheck the notifications you don't want to receive. Please note that changes may take up to 10 days to be reflected in our mailings. I hope this information helps. Thanks. Kiran ... View more

Hi @justhigh, Thank you for posting in PayPal Community. I understand that you are concerned about your refund. It generally takes 7 business days  for any refunds to get process. If you have  paid with a  credit card , the refund is sent directly to the same card. It will appear on your bank account statement  within 30 days , depending on your card issuer. For more information, contact them directly.  Please go through the link  to get more details about the refunds processing time. I hope this information helps.  Kiran ... View more

Hi @FTS-1 , Thank you for your post in Community. I understand that you would like clarification on unauthorized transaction made on your PayPal account. Firstly, please visit your "Activity' tab on your PayPal account to see whether this transaction is reflecting there. Also see whether you have received any email regarding the same with the transaction details. If you are able to see this transaction both the places, then you can report it. Our team will investigate into this and get back to you with an update on your email, once you report this transaction from your end. If you have any doubt regarding this, please call us.  You can find the number to reach us by going to   PayPal website , scrolling to the bottom of the page and selecting Contact, then clicking Call us. Customer service is available from 8 a.m. to 6:30 p.m. From Monday to Friday, make sure that you are calling us during working hours. Thanks. Kiran ... View more

Hi @zoobaruu , Thank you for your post in Community.  I understand that you have been charged full payment instead of instalment payments. Please be advised that once the payment is being done for full payments, you should not be charged for instalment payments again. You can also check the details of every transaction n your "Activity' tab of your PayPal account as well as on your email.  Also,  the   option  for Pay in 4 is not provided from PayPal's end. It is an internal automated process. If you get this   option  at checkout, you will be able to use it. If   not,  you will not be able to use it .  Thanks. Kiran ... View more

Hi @kristi271 , Thank you for posting in Community. I understand that you would like to create shipping label. You can create a shipping label for returning orders from here If you have any further queries, you can contact us.  You can find the number to reach us by going to   PayPal website , scrolling to the bottom of the page and selecting Contact, then clicking Call us. Customer service is available from 8 a.m. to 6:30 p.m. From Monday to Friday, make sure that you are calling us during working hours. Thank you. Kiran ... View more

Hi @GONG02 , Thank you for posting in Community. I understand that you are being asked for verification evert time you log in to your PayPal account. I would like to inform you that there is no option of saving the phone number and getting logged in. This set up is done is time taking, however it is only for safety of the PayPal account. It ensures the contact holder logging in with their details every time and saves the account from any spam users. Thank You. Kiran ... View more

Hi @malikrehman , Thank you for posting in Community. I am sorry to know that you are facing issues while logging in to your PayPal.  In this situation, I recommend you contact our phone support. They will be able to assist you further. Over social media we do not have the option to deal with any account specific details due to security reasons. You can find the number to reach us by going to  PayPal website , scrolling to the bottom of the page and selecting Contact, then clicking Call us. Customer service is available from 8 a.m. to 6:30 p.m. From Monday to Friday, make sure that you are calling us during working hours. Thank you. Kiran ... View more

Hi @dancearl93  Thank you for contacting PayPal Community! I understand that you have used expired card for your purchase. Since there is no funds on your PayPal account, it will not go through. Even though it says 'completed', the order will not go through as there are no funds. You can add your updated card to make future purchases. You can visit here to get more details about making any changes to the card added to your PayPal account. I hope this information helps.  Thanks. Kiran ... View more

Hello @Dymmdlyfe1  Thank you for contacting PayPal Community. I am sorry to know that you are facing while accessing your PayPal account. In this situation, I recommend you contact our phone support. They will be able to assist you further. You can find the number to reach us by going to PayPal website, scrolling to the bottom of the page and selecting Contact, then clicking Call us. Customer service is available from 8 a.m. to 6:30 p.m. From Monday to Friday, make sure that you are calling us during working hours. Please note that charges may apply depending on the terms and coverage offered by your phone provider. Waiting times for phone calls and messages are longer than usual. If you are unable to locate the phone number, please revert to us with your country. Thank you for your patience; your inquiry will be addressed as soon as possible. I appreciate your cooperation.  Thanks. Kiran ... View more

Hi @Mario2310  Thank you for contacting PayPal Community. I am sorry that you are facing issues while logging into your account. Please visit here to get this fixed from your end. If you still face, please contact us. You can find the number to reach us by going to the PayPal website, scrolling down at the bottom of the page and by selecting "Contact' from there.  Thanks. Kiran ... View more

Hi @LesegoP  Thank you for your post in Community. I understand that you would like to know how to verify your PayPal. account. Once you add bank account or debit/credit card, and confirm it, your PayPal account will be verified. You can get more information about verify your PayPal account here  Thanks for contacting. Kiran ... View more

Hello @SLINKS83  Thank you for your post in Community. Your PayPal account can be verified if you add one bank account or credit/debit card and confirm it on your account. You can add and confirm your bank account from here  Once your account is Verified, you will be able to easily withdraw funds to any limit. Thanks you. Kiran ... View more

Hi @Ric23q  Thank you for posting in Community. I understand that you have sent funds as 'friends and family' instead of 'goods and services' for a business order. Please be advised that PayPal does not support any transactions made as 'friends and family' to a buyer. If the funds were sent as 'goods and services', you would have been protected for your purchase under 'buyer protection' and could have filed a dispute to get a full refund. Since you have removed all the funds from your bank account and you were not been charged on your bank's end, it is most probable that the merchant will not receive the funds on their end as there are on no funds on your account. Still you can get a confirmation on bank's end once on this. I hope this information helps. Thanks. Kiran ... View more