How would I fix "sorry, we couldn't confirm it's you"?

brewed
New Community Member

How would I fix "sorry, we couldn't confirm it's you"?

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Narendar1
PayPal Employee
PayPal Employee

Hi @brewed 

Thanks for reaching out on our Community Forums! If your receiving this error at the time of logging in to your account. In this case, please contact us via call and you can find the number on the PayPal website page click on "Contact Us" bottom of the page > login and password issues > and then scroll down the page to call and you will also see an option for guest chat. Once you get connected we will assist you further with the login issue. Thank you! Stay safe and stay healthy. 

Narendar1

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