Narendar1

Hi @u3pA7kaL  Thanks for reaching out on our Community Forums!  Your account’s security is our top priority. That’s why we ask that you link and confirm your debit or credit card to verify that you’re the card owner.  Here’s how to request a new 4-digit code: Log in to your PayPal account. Click Confirm my debit or credit card   in the Notifications box. Click   Resend PayPal Code   at the bottom of the page. Click   Save and Continue.   If an unauthorized person enters your PayPal code incorrectly 5 times, we disable your credit card for use with PayPal to help protect you. Click Contact Us at the bottom of any PayPal page, then contact Customer Service so we can re-add the card for you. Once we have re-added the card, you can ask to have the 4-digit code re-sent. Thank you! Narendar1 ... View more

Hi @jianludmilajian  Thanks for reaching out on our Community Forums! I understand your unable to add card, please clear cache and cookies and try an alternate browser to get the card linked. If you still face the same issue please login and contact us so we can assist you further. Thank you! Stay safe and stay healthy.  Narendar1  ... View more

Hi @YankeeP  Thanks for reaching out on our Community Forums! I completely understand your concern regarding Meta charges. Before we progress further, have you checked to see if this is an subscription payment. If you do not recognize the charges, you can report them. For more details on these charges, you can contact the merchant before you report the transaction. For more details, you can login and contact us so we can assist you further. Thank you! Stay safe and stay strong.  Narendar1  ... View more

Hi @LAlhomsi  Thanks for reaching out on our Community Forums! I understand your unable to receive funds from your bank. It seems like you must be referring about adding funds or transfer issue. Please check if your account is limited by any chance? If yes, please get the limitation resolved to transfer or add funds. For more details, you can login and contact us for further assistance. Thank you!  Narendar1 ... View more

Hi @Wandera254  Thanks for reaching out on our Community Forums! I understand you wish to unlink Mpesa. Try contacting thunes from their contact form link "https://www.thunes.com/contact/" and they will assist you further to unlink the accounts. Thank you! Stay safe and stay healthy.  Narendar1  ... View more

Hi @abeer2  Thanks for reaching out on our Community Forums! I understand your unable to add funds to your PayPal balance to refund the customers. However, your country UAE, have no option to add funds. You can add and confirm the card on the account and send the payment to your customers. If your unable to add card, please login and contact us so we can help you further. Thank you!  Narendar!  ... View more

Hi @pat2221  Thanks for reaching out on our Community Forums! I completely understand your concern regarding login issue. If your account is registered in Australia, you will have to add Australian number to your PayPal account. In case, if the number is removed or your unable to add it to access the account. Please contact us via call so we can validate the details and help you to get the number added, so you will not have any issues in future to access the account.  Please click Contact at the bottom of the PayPal website for contact options. Narendar1  ... View more

Hi @Jseb  Thanks for reaching out on our Community Forums! I completely understand you concern regarding notification to be received and so that you can be notified about the payments, failed attempts etc.  Here's how to manage these email notifications on the PayPal app: Tap your profile photo. Tap   Notifications. Choose which notifications you want to get in your app. If your unable to follow the above mentioned steps, you can login and contact us for further assistance. Thank you!  Narendar1    ... View more

Hi @Camlob1  Thanks for reaching out on our Community Forums! I understand your concern regarding the charges. You wouldn't be charged if you didn’t purchase the item in question. Don’t click on any links in the email; please forward them to us. Forward the email to phishing@paypal.com. For more details you can login and contact us so we can assist you further. Thank you! Stay safe and stay healthy.  Narendar1 ... View more

Hi @Temp20221201C  Thanks for reaching out on our Community Forums! I understand your concern regarding login issue, since your account is locked. I would recommend you to contact us via call so we can validate the details and help you further with the locked account. Thank you! Stay safe and stay healthy.  Narendar1  ... View more

Hi @Hi2022  Thanks for reaching out on our Community Forums! I understand your concern regarding login issue. Since, your unable to receive the verification code, I would recommend you to contact us via call so we can validate the details and help you further with the login issue. Thank you! Stay safe and stay healthy.  Narendar1 ... View more

Hi @Micky35  Thanks for reaching out on our Community Forums! I understand your concern regarding limitation. You can also remove the limitation on the account by logging in to your account. Once the account limitation is removed, your good to use the account. Thank you!  Narendar1 ... View more

Hi @PaulB007  Thanks for reaching out on our Community Forums! I understand your unable to dispute the payment. You cannot dispute personal payments and you also have no option to dispute the payments which have crossed 180 days. For more details, you can login and contact us by logging in so we can help you further. Thank you!  Narendar1  ... View more

Hi @Relay1081  Thanks for reaching out on our Community Forums! I understand your concern regarding dispute. However, you can refund the payment to the recipient  If your unable to refund the payment and wish to close the dispute, you can login and contact us for further assistance. Take care. Stay safe and healthy.  Narendar1  ... View more

Hi @wafialio  Thanks for reaching out on our Community Forums! I understand your unable to delete the email from a limited account. I would recommend you to resolve the limitation on the account to remove the email. For more details, you can also contact us by logging in via PayPal account for further assistance. Thank you! Stay safe and stay healthy.  Narendar1   ... View more

Hi @kamiyadaaaa  Thanks for reaching out on our Community Forums! I am sorry to hear that. If you have access to your email and you still face the issue to login. Please contact us via call so we can validate the details and help you further. Thank you!  Narendar1  ... View more

Hi @Chantal2468  Thanks for reaching out on our Community Forums! I understand your concern regarding pay in 3 payment. However, if you haven't received the item you purchased, please contact merchant for refund. In case, if they do not respond you can dispute the payment. For more details, you can also login and contact us for further assistance. Thank you!  Narendar1 ... View more

Hi @Finley1  Thanks for reaching out on our Community Forums! I understand your concern regarding pay in 3 payment. When making a purchase with Pay in 3, we will conduct a pre-authorization hold on your specified card for an amount equal to the initial down payment or one third of your total purchase amount. This will show as a pending authorization within your PayPal Account Activity and also at your financial institution. Once you complete your purchase with Pay in 3 and the merchant ships your goods, the pending authorization will be removed and the initial down payment will be withdrawn from your specified debit or credit card. If you do not complete your Pay in 3 transaction, the pending authorization will be automatically voided by PayPal within 72 hours of the pre-authorization hold. In future, if you come across such scenario I suggest you to wait for 72 hours. If still the transaction isn't voided and the money still doesn't reflect you can reach to us. Narendar1 ... View more

Hi @fhasan2  Thanks for reaching out on our Community Forums! I completely understand your concern regarding pay in 4 application getting denied. If you choose Pay in 4 as your payment method when you check out with PayPal, you’ll be taken through the application process. You’ll get a decision instantly, but not everyone will be approved based on our internal checks. Unfortunately, our system will not specify why the Payin4 option is not available for you at this moment. Our decision process is automated and we assess your financial position, the information you provided within your application, and information about your usage and history with PayPal to decide whether Pay in 4 is available for you at this time. We may also use external bureau data to assess your application. However, it is automated and manual intervention is not possible. This should not affect you from using Pay in 4 option for the future purchases. Let me know if you face any issues. For more details, you can login and contact us so we can help you further. Stay safe and stay healthy.  Narendar1 ... View more

Hi @marocain  Thanks for reaching out on our Community Forums! I understand you wish to add the card and you still face the issue to confirm the card on the account. I would recommend you to remove the card and re add it again to confirm the card. If you still face the same issue, please login and contact us so we can help you further. Thank you! Stay safe and stay healthy.  Narendar1  ... View more

Hi @Temp20220928d  Thanks for reaching out on our Community Forums! I understand you wish to link the bank and debit card and you still face the issue to link the financial details. If your account is limited, you will need to remove the limitation and once done your good to link the bank/card details. Thank you! Stay safe and stay healthy.  Narendar1 ... View more

Hi @Jihat30  Thanks for reaching out on our Community Forums! You cannot get additional funds added to a PayPal Working Capital loan. To get more funds, you’ll need to apply for another loan. The lender issues PayPal Working Capital loans one at a time and we don’t currently offer a way to add funds to an existing loan. You may be eligible to apply for another loan after you pay any existing loan in full. For more details, you can also login and contact us. Thank you! Stay safe an stay healthy.  Narendar1 ... View more

Hi @Tina288  Thanks for reaching out on our Community Forums! I understand your unable to use the PayPal app on your phone. I would recommend you to please uninstall and reinstall the app and also clear cache and cookies of your phone browser and your good to use the app. If you still end up with the error, please login and contact us so we can help you further. Thank you for your patience and understanding.  Narendar1 ... View more

Hi @DVRS  Thanks for reaching out on our Community Forums! I understand you haven't received the PayPal debit card yet. I am sorry for the inconvenience. I would recommend you to follow the debit card link and contact our PayPal debit card support and we will assist you further. Thank you for your patience and understanding. Take care.  Narendar1  ... View more

Hi @brian_1992  Thanks for reaching out on our Community Forums! I understand you wish to make the payment. You can just add and confirm the financials details on your PayPal account and your all good to send payments. At the checkout page, if you see an option for installment, you can complete the payment and if your country have no option to make the payments on installments, you will need to make the complete payment via bank account (added on your PayPal account). Thank you! Stay safe and stay healthy.  Narendar1 ... View more

Hi @TeeRickey   Thanks for reaching out on our Community Forums! I understand you wish to send money request. You can request money from multiple people at the same time, simply by adding in additional email addresses or phone numbers. For more details, you can also login and contact us for further assistance. I hope this helps! Thank you! Stay safe and stay healthy.  Narendar1 ... View more

Hi @sun_voca  Thank you for contacting community. I completely understand your disappointment for not able to add the bank details. Seems like there must be some security issue due to which your ending up with the error. In that case, please login and contact us so we can help you to link the bank details. Thank you! I would appreciate your patience and understanding. Stay safe and stay healthy.  Narendar1 ... View more

Hi @Sam_Karnack  Thank you for contacting Community. I understand your unable to link the bank details. However, I would recommend you to clear cache and cookies and then try to add the bank via different browser. If you end up with the same error, please login and contact us so we can help you to get the bank added. Thank you! Stay safe and stay healthy.  Narendar1  ... View more