Should I dispute?

[HMGanschow]

I was recently reviewing my bank account that is tied to my PayPal. I see a recent charge for a small amount that is listed as a PayPal payment, but I don't see that corresponding amount in my PayPal account. What would be the best course of action to see what is going on?

[kernowlass · Accepted solution]

@HMGanschow

Have you had funds in your paypal balance recently and used it to purchase something?

Only sometimes if there is not enough in that balance paypal take the rest from your linked funding source and that is why you don't recognise the amount.

OR

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.

However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.