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Returning an item under dispute

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New Community Member

Returning an item under dispute

How do I return an item to an address that is all Chinese characters??????

1 REPLY 1
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Esteemed Advisor

Re: Returning an item under dispute

@G0aliemom 

 

Contact customer services for the English version ...

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

Make sure you have activated the below link to get help with return costs.

https://www.paypal.com/us/webapps/mpp/returns


Advice is voluntary.
Kudos / Solution appreciated.