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Quilt purchase

Contributor

Re: Quilt purchase

I was full enough to purchase something I saw on Facebook also! Researching their company names, they said their location was in Salem Oregon, not China! They also said they had five in stock at the time I ordered… It’s been a month and a half! I filed a claim with PayPal, they are investigating.
Contributor

Re: Quilt purchase

I want everyone to know that I filed a dispute with paypal on the Quilt scam.....they sent me an email stating they contacted the company and would get back to me.....within 2 days I had another email from paypal stating the company said it was in transit.....within another few days (Dec 13) paypal told me they were refunding my money..... the refund was in my checking account on Dec 14th...….be persistent!!!!   Good Luck People!

Contributor

Re: Quilt purchase

I purchased a quilt on November 25 for a Christmas gift.  The ad said item would arrive within 2 weeks.  It just came yesterday, 01/08/19.  And it was not what I ordered.  Ad said twin size finished quilt.  Standard size for twin is 72 x 90.   The piece of material that arrived was about a third of that.  No batting or fill.  Just two pieces of faded fabric slapped together.  PayPal said they denied the case.  So I'm out almost $60!!!  Can't find them online, but they do reply to PayPal emails.  Everyone should submit a complaint and wake PayPal up.  This is FRAUD.

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Contributor

Re: Quilt purchase

Open a claim with PayPal and tell them, what you received isn't what you ordered.
Contributor

Re: Quilt purchase

PayPal is saying I have to return the item to get my refund, I am so beyond over this company and this issue!! How much does it cost to return something to fricking Hong Kong!!!
Contributor

Re: Quilt purchase

I feel your pain.  They said I would have to return mine as well.  Mine would go to Vietnam.  I know right?  I checked and checked and to send back the two crappy non queen size quilts it would cost me anywhere from 3 to 5 hundred dollars.  No matter how I sent it.  I talked to PP and tried to explain that I would be losing out serious money here.  She then said that they could pay $30.00 to help cover some of the cost.  In an earlier conversation they sent an email to the place I was to send it and asked them to cover the shipping cost.  Didn't hear back.  Shocker.  Not.  They ended up closing the case and not in my favor.  I wish you better luck than I had.

Contributor

Re: Quilt purchase

Oh I opened a dispute and Paypal closed it and would not allow me to reopen it. They are enabling this scam. I am out 49.91 and they will not refund my money. Phony DHL tracking and never rec’d anything. Paypal does not stand behind their policies.
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Contributor

Re: Quilt purchase

Same here... Here is what I wrote...

This is so deplorable, so sad, and disgusting? To see all these people getting the same run around, as I am too. I bought two quilts in the very beginning of December. Got the email saying my quilts were done and a tracking number would be sent soon. Never got a tracking number. But today they must have gotten in touch with PayPal, because I got an email with a tracking number. It is to late for that, I could not call or email anyone to cancel it. Because that email given, no one responds to it. It is a Chinese company I believe, probably not even a company, and they seem to be untouchable. All they have to do with PayPal is tell PayPal its on its way with a tracking number. That tracking number cannot be found anyways, I tried looking up both, and nothing comes up. So now I am having to wait even more longer now?! I am so furious, these two people did not ever get their Christmas present. So they are jerking me around now by telling PayPal its on its way. I sent PayPal a message a good while back. So I am being told to wait again by PayPal? There should be enough proof by all the people complaining. I live on disability I really hope some repercussions are going to happen towards this false company.....

Contributor

Re: Quilt purchase

Have you tried to talk to PayPal customer service on the phone? Your response references that you wrote them. I contacted PayPal on the phone and I got a refund to my credit card. If you are emailing them I suggest you actually talk to them. Good luck!
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Contributor

Re: Quilt purchase

I opened a dispute and Paypal closed it and will not allow it to reopen. They are enabling these scams by providing false tracking numbers and refusing to refund $$.