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AIKPRO.LIMITED : <removed> Guangdong Province, China -1 Hong Kong SAR China
1) item [folding picnic table] advertised on Facebook (cool product, good price)
2) I pay 17 item + 9 shipping via PayPal $26
3) shipment arrives and it is a cheap watch!
4) Seller offers small percentage as refund, I refuse.
5) Escalate the complaint in Paypal
5) PayPal state I need to send back, tracked, and the seller has to confirm delivery before a refund will be issued
6) Tracked postage costs more than I’d get in a refund
7) Seller wins..
I end up out of pocket with a broken item that is different in every way (size, materials, quality) from what I ordere, plus I ordered two and didn’t receive them
Then i see many posts with similar fraud & paypal is not doing anything about it.
Paypal is allowing this scam to happen... buyer protection is a lie.!
Solved! Go to Solution.
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The solution on this thread says that the buyer returned wrong item back using cheapest method and upload prove of shipping, then got full refund on purchase almost right away and even partial reimbursement on return shipping cost (max $30) shortly after. But I wonder if PP made an exception in that particular case or if that's PP's standard practice.
If another victim had done that and got refund please chime in. [removed]
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I wish more people try this and let me know.
Per PayPal, if the user signed up for 'Return shipping on us' benefit, seller admits wrong item shipment and you don't accept the partial refund from seller, this solution should work. It was definitely not an exception, just standard dispute resolution. Country: USA
Most people were fed up & gave up early on these disputes, since it needs some time, invest more money returning the items & trust paypal resolution. [which is hard after having gone through it all]
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Ok, so seller has to admit wrong item was sent to get refund. I missed that part. Scammers obviously would not admit to that so this is a solution for legitimate businesses only.
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I have also been scammed in the same way by a chinese company and Paypal have found in the sellers favour. Paypal are as bad as the scammers. What is the matter with them?
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