Need help filling a dispute

[ArleneD50]

I purchased something on Facebook ads and the it uses paypal to buy from it. I don't have paypal at that time so I choose the Credit/Debit option at the bottom instead of creating an account. I called my bank about it to open a dispute but they can't because it was done through paypal and that I should call paypal instead. So I called the paypal and they asked me (robot) which transaction I would like to open dispute to. I don't have an account, so paypal can't see my transaction history when I purchase it. I'm stuck, anyone else got an option that I can try?

[kernowlass]

@ArleneD50 

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.