How to cancel a dispute

saraha95
Contributor
Contributor

I can't cancel a dispute, 

On the case summary page, the case says it is being reviewed. 

on the case ID when I click on it, I click on view but there is no option to close dispute

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@saraha95 

 

Sounds as if you have already escalated it to a claim and its not now a dispute??

If so then you would need to contact customer services to cancel it.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@saraha95 

 

Sounds as if you have already escalated it to a claim and its not now a dispute??

If so then you would need to contact customer services to cancel it.


Advice is voluntary.
Kudos / Solution appreciated.
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