How Long Do You Have to File A Dispute?

Mystery8764
Contributor
Contributor

How long do you have to file a dispute from the date of a transaction if using a Paypal Debit Mastercard? Is it any different than if you used Paypal in any other way? I am seeing different answers in different places.

Login to Me Too
1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Mystery8764

Thanks for stopping by the Community! 

Disputes on your PayPal Debit MasterCard need to be filed within 60 days of the transaction date. If you'd like to learn more about it, I recommend referring to our User Agreement. Transactions that are processed through the account without the use of a PayPal Branded Debit Card, have up to 180 days to file a dispute under PayPal's Purchase Protection Policy

I hope this helps! 

- Meghan 


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.