Funds eligible to withdraw

[shinichikun]

I got an email that says my funds are eligible to withdraw, but when I try to link a bank/card it keeps telling me my account has a problem

[PayPal_Jackie]

Hello @shinichikun,

Thank you for reaching out on our Community. I'm sorry to hear that you are having a poor experience adding your bank account. You can view our trouble shooting tips here: Why can't I link a bank account to my PayPal account? 

Thank you for your time,

Jackie

[kernowlass]

@shinichikun 

You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add a funding source to that account.

So your best option is to contact customer services and ask them to link a card for you.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.