Dispute

queencleopatra7
New Community Member

after weeks and months of ghosting me seller finally said she found my order allegedly went to spam. and she sent it out, and wants me to close dispute, but I see nothing on my end allows me to close dispute.   She said if I dont she basically sent me product for free. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@queencleopatra7 



NEVER close a dispute / claim until you have a refund OR your item.
Escalate to a claim before time runs out and IF you get a refund and the item arrives its easy enough to pay the seller again.

BUT if you close it and you do not get your item you can't open a second dispute for the same transaction.


Advice is voluntary.
Kudos / Solution appreciated.
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