Dispute
queencleopatra7
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Posted on
Jul-16-2021
02:31 PM
after weeks and months of ghosting me seller finally said she found my order allegedly went to spam. and she sent it out, and wants me to close dispute, but I see nothing on my end allows me to close dispute. She said if I dont she basically sent me product for free.
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Disputes
1 REPLY 1
kernowlass
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Jul-22-2021
01:51 AM
NEVER close a dispute / claim until you have a refund OR your item.
Escalate to a claim before time runs out and IF you get a refund and the item arrives its easy enough to pay the seller again.
BUT if you close it and you do not get your item you can't open a second dispute for the same transaction.
Advice is voluntary.
Kudos / Solution appreciated.
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