Dispute

[antany2020]

Hi there, I have not received the product and I don't know how to escalate the issue. I have forwarded the payment details to the seller and they are looking into it. I have received an email to escalate this issue, but I have no idea what that means. This is very poor customer service. Case number: PP-D-71958921 Seller's name: Gadgets Group Transaction amount: $34.94 USD Transaction date: 25 April 2020 Your transaction ID: 0VR83842E8554420L

[kernowlass · Accepted solution]

@antany2020 

https://www.paypal.com/au/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822?app=search...