Dispute help

Stephh1
New Community Member
Will PayPal reimburse me for transactions made to a scam website, I filed a dispute already but it tells me to try to work it out with the seller oh, well obviously since these were scam website none of the contact information is on my PayPal activity match the website and the website does not even carry the products that I ordered when I actually go to them I tried emailing the only email address listed on the Activity 4 days ago and have received no response I know this is a scam and it was almost $200 and I need my money back. Does anybody know if PayPal will help me and what I need to do next?
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1 REPLY 1

PneumaPsyche
PayPal Employee
PayPal Employee

Good day to you @Stephh1,

 

Thank you for using community forum. Working with your seller can be the quickest way to resolve an issue. If you were not able to resolve your dispute, you can escalate it to a claim. We will

Please note:
You can escalate to a claim any time within 20 calendar days from the date the dispute was opened. A dispute will automatically close if it isn't escalated to a claim within 20 days. Closed disputes cannot be reopened or escalated to a claim. Please make sure to check  Resolution Centre to see any messages that are part of your dispute.

 

Please check this link to learn more about it -- How do I file a dispute? 

 

I hope this helps.
We really appreciate your patience.
Keep safe.

*** You may leave Kudos / Solution if I have helped you. ***

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