Dispute Denied

MrsBurton11
New Community Member

Hi All-

 

I bought and item but, did not receive the item. I opened a dispute with Paypal but, they denied it stating the seller provided a shipping proof. Well, the shipping proofs show the seller sent it to the wrong state entirely. However, Paypal still closed my claim.  I contacted the seller and they said admitted they sent it to the wrong place and will send me a new item 3 weeks ago but, nothing. What do I do next to resolve this?

 

At this point, I just want my money back - its been since October.

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