Can I reopen the dispute for a case if I have closed it before?

laku
New Community Member

1. The seller asks me to close the dispute!

2. I decide to close it.

3. He still deceives me!

4. Can I reopen the dispute for a case if I have closed it before?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@laku

 

If you had to close a case to get a refund then it would be pointless having a dispute process at all.
NEVER close until you have a refund, if he refunds you then that would close the dispute automatically.
If he doesn't escalate to a claim.
Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.


Advice is voluntary.
Kudos / Solution appreciated.
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