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So I ordered an item off Buffarea.com and thought it was trustworthy due to the fact they accept paypal. Boy was I wrong. I was unaware that this was a chinese company. That part is not a big deal to me. What's a big deal is all the bad reviews they have online and how it's impossible to contact them. Search Buffarea on facebook and it's ONLY customers warning eachother about how Buffarea uses stock photos of decent clothes but send you a cheap knock off. What concerns me are customers that used paypal are NOT getting refunds for this. Some customers never get their items either. Whats also bizarre is on this company's website they charge a 15% fee for cancelling orders. I have never seen such a thing and can't believe paypal would support this site. The only way to contact this company is by email and they aren't replying. So I opened a dispute. I'm trying to cancel this order and get a refund. It's obvious I'm not getting anything or if something does show up it's going to be nothing like the item I thought I was ordering. If paypal somehow sides with them, what should I do next????
Solved! Go to Solution.
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I have a case open with PayPal for an order I purchased back on June 1 that has never been received. PayPal is just as unresponsive as GoldenSea as they closed my conversation with proof that this company has sent me a bogus shipment tracking link that shows the tracking number does NOT exist. PayPal tells me to contact the merchant to obtain a copy of the proof of shipment receipt but there is no way to context them except by email...lol THEY DO NOT RESPOND! PayPal should blacklist this company and provide a full refund!!!!!!!
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This is a very angering scam. I am going to need my money back. I filed a claim because I didn't receive it for 6 months then they said not to worry because it was on expedited shipping and this filth showed up.
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