Bank statement

[Temp20220921A]

I have a joint bank account & upon uploading my statement the system only took page one that doesn't show name where as other pages do will PayPal use the account number & contact the bank to verify that I'm actually on the account

[PayPal_Meghan · Accepted solution]

Hello @Temp20220921A, 

Welcome to the PayPal Community! 

If there isn't enough information on the documentation, we'll typically ask you to resubmit it. For additional upload options, you can reach out to our Customer Support by clicking 'Contact' at the bottom of any PayPal page. Support is also available through Facebook private message or Twitter direct message.

I hope this helps! 

- Meghan

[Temp20220921A]

Thank you Megan for replying to me & the issue has been resolved so thank you for reaching out & satisfied with the outcome!