Limits Still In Place?

blingblings
New Community Member

As far as I'm aware, my account is verified and I've followed all the steps to lift the limits on my account, but there's still a £1,700 yearly limit. I've trawled the Help section, but to no avail.

 

How DO you lift the limits?

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147 REPLIES 147

philip6553
Member
Member

why bother searching for items if pay pal has limit on my excellent payment history?

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billiewhiz
Member
Member

I have to agree I have a very good track record for paying on the dot and now with this limit that I am having a problem lifting this could all go out of the window !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


@philip6553 wrote:

why bother searching for items if pay pal has limit on my excellent payment history?



@philip6553 wrote:

why bother searching for items if pay pal has limit on my excellent payment history?




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Suleika
New Community Member

Hi

 

I have exactly the same problem with my account, however I have a confirmed debit card.

 

I select "Receiving limit per year" and click on "Lift Limits", this takes me to the table of steps to become verified. All sections are completed, but I don't know how to proceed to lift my limit from there.

 

The only button below the table is "cancel".

 

Many thanks in advance

 

Nicole

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DavidShields
Contributor
Contributor

having exactly same problem please tell me you got it sorted and if so HOW lol


@Suleika wrote:

Hi

 

I have exactly the same problem with my account, however I have a confirmed debit card.

 

I select "Receiving limit per year" and click on "Lift Limits", this takes me to the table of steps to become verified. All sections are completed, but I don't know how to proceed to lift my limit from there.

 

The only button below the table is "cancel".

 

Many thanks in advance

 

Nicole


 

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dannid
New Community Member

hi i have same problem, same £1700 limit although paypal informs me i have approx £954 left on my limit.  I have followed all the steps advised by others and none help.  I am verified with limits left but am stuck as to what to try next.  I have items in my checkout to pay for and most accept paypal only.  I have money in my paypal account as well as bank account and all payments have been stopped.  My feedback will turn to nothing and bi have done nothing wrong and all i can do to ammend the mistake.  Please help!!!!!!!!!!!

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PayPal_john
PayPal Employee
PayPal Employee

Hi guys, if your account status is 'verified' AND you have confirmed a card (any card, credit or debit) and you are still being told you have limits on your account then I would advise contacting customer service directly as either some unknown technical issue is affecting your account or something is flagging PayPal's security system and it would be best to contact customer service for more information.

 

The only other thing I can think of is that your eBay account might be linked with a different PayPal account, be sure to check this on your eBay

 

1) log into your eBay account

2) click on the 'account' tab

3) Check under 'Your PayPal account information' for 'what else can you do?' and you will see what account your eBay is linked with. Update this to the correct account if it is wrong.

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jamie2011
New Community Member

Hi my account is verified all steps have been completed I have even removed all other email address on my paypal accept from the primary email and still no change also there is no lift limits button on my overview page

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PayPal_Siobhán
Moderator
Moderator

Hi there jamie2011,

 

Have you tried confirming the card linked to your account?

 

Here’s how to link and confirm your credit card:

 

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Click 'My money.'
  4. Click 'Update' beside 'Debit and credit cards.'
  5. Click ‘Link and Confirm My Card.’
  6. Click ‘Save and Continue.’

When you click ‘Save and Continue’, you authorise us to charge your card. Don’t worry though! You will be reimbursed for the amount. Your card will be charged £1 exactly and we will also send you a unique, randomly-generated four-digit PayPal code.

 

After two to three working days, you should be able to see the charge on your online card statement. Alternatively you can wait for your next paper statement. You will find the four-digit PayPal code, next to or near the £1 charge on your statement. In the item description, the code will be printed between the words 'PAYPAL' and 'CODE'. (e.g.: PAYPAL* 1234 CODE).

 

Once you have the details from your statement, you can then confirm your card by following these steps:

 

  1. Click ‘Profile’ near the top of the page.
  2. Click 'My money.'
  3. Click 'Update' beside 'Debit and credit cards.'
  4. Click ‘Link and Confirm My Card.’
  5. Enter the 4-digit PayPal code and click ‘Submit.’
  6. If your card is already confirmed then I would advise that you call us by clicking on the contact us link at the bottom of any PayPal page and we can review further.
    Hope this helps!

Siobhan

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svetlanasunny
Contributor
Contributor

Hello,

I did all the steps above : i got the 4 digit code, i enteerd it , my debit card is linked to my account and wnehever I click on button"Remove limit" or "Complete verification" or " Lift limits" paypal always get me to a screen with

Get Verified and Lift Sending Limits with only ONE BUTTON " CANCEL"and NO steps to lift or remove my limit:(((.

Below I have pasted a screenshot:

I am overdue on my payments!:(((

Thanks in advance!

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Robin1324
Member
Member

John@ Paypal, you are a **bleep** joker. Paypal procedures SUCK. End of **bleep** story. No stupid excuses from you suffice!

 

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