wrong account details

daisyfto
New Community Member

Hello I have a problem I'm trying to close my account when I do so and go thru the security check I put my whole card number in as it tells me then says its incorrect but 100% I no its not! Help?/

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1 REPLY 1

PayPal_david
Moderator
Moderator

Hi there Daisyfto,

 

Welcome to the Community!

 

If you are being advised that the card number you are entering on the PayPal webpage is incorrect, it's possible that you had an old card with the same last four digits previously.

 

If you are facing difficulties, you can try contacting us directly through the Contact Us icon at the bottom of any PayPal webpage.

 

Please let me know how it goes.

 

David.

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