Refund from seller

JessicaSmith
New Community Member

Okay.. Ahem.. I am having issue with the seller that refused to give me refund. she owes me $200.00 and she hasnt shipped my prodcut yet. but the problem is, the payment was made on jan 6th and jan 7th. i tried to get in touch with her but never respond back to any of my message.. now i am trying to file to get refund but cant because something to do with 60 days? 

 

how do i file to get my refund back, also my email address on this file is no longer in use, I have no access to the email since i got locked out so i created new email address. That will be other problem in trying to get my refund as well. 

 

Thank you! 

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10 REPLIES 10

lancelotme
Frequent Contributor
Frequent Contributor

@lyn99 wrote:

Then why does Ebay deny refund (automated) when its 30 days past the estimated delivery date?


It looks like EBAY MONEY BACK GUARANTEE IS 30 DAYS FROM ACTUAL OR ESTIMATED DELIVERY?

It was 180 days 

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