Past 20 days

Chuckwood
Contributor
Contributor

I bought an iWatch on eBay. I was regularly commnicating with the seller about it. The iWatch was locked to an account.  I tried to coach the seller throught the process of removing it from their account. I expected the situation to be resolved.  The situation as not been resolved. I have a useless iWatch. 

 

Do I have any recourse at all from PayPal or eBay?

 

I acted in good faith all along and used ebay messages to communicate.

Any help would be great

 

thanks!

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4 REPLIES 4

lancelotme
Frequent Contributor
Frequent Contributor

You have 180 days to file with Ebay-item not as described.and state you want to return the item or expect a partial refund..

Seller should send you a return label ,if not,get Ebay involved and it will send you a return label and charge the postage to  the seller account 

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lancelotme
Frequent Contributor
Frequent Contributor

Always file with Ebay first,for item not as described/domestic order,seller would pay for return shipping/

If you file with Paypal,then you pay return shipping. 

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Chuckwood
Contributor
Contributor

Thank you for your prompt reply.

I have filed a report with eBay. I will post the results of my situation here when the ordeal is over(soon I Hope!)

 

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lancelotme
Frequent Contributor
Frequent Contributor

It looks like Ebay money back guarantee is only 30 days from delivery,not 180 days. 

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