where is the currency conversion option?

giantbill
Contributor
Contributor

I just payed for a merchantise, which is listed as $USD. I configured the payment by "AMAZON VISA CANADA".

I setup USD as primary currency and assume that paypal will charge USD against this credit card.

 

However paypal still charged me as CAD and do the currency conversion for me. I see lots in community that mentioned

there is currency conversion option you can use. But I can not find this "currency conversion option".

 

Can someone help?

 

What I want to do is: when I buy usd charged items, I need  paypal to charge USD against my "amazon visa canada"

credit card.

 

thank you.

 

GB

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141 REPLIES 141

Janezek
Contributor
Contributor
Yes i have the same issue some time. Now is fixed, no idea how this was managed. Still captcha present here? Who need idiot Google captcha?
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danielOB
Member
Member

There's a place to set the conversion option for each of your cards, but PayPal hides it pretty well:

https://www.paypal.com/us/cgi-bin/webscr?cmd=_profile-merchant-pull-funding

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bhagyapwc
Member
Member

It's very hard to find "Other conversion options" in PayPal NEW ACCOUNT view.

I've been struggling with this for hours, and found the solution:

 

  • Main page (My account - Overview)
  • Click on Settings. (Spinning Gear Icon)
  • Click on Payments Tab.
  • Click on Preapproved payments.
  • Under My Preapproved Payments, click Set Available Funding Sources.
  • Click on Conversion Options next to your credit card number.
  • Bill me in the currency listed on the seller's invoice.
  • Submit and Save changes

You should get a confirmation that you've successfuly updated your available funding sources.

 

If you can't find, here's a complete guide with photos.

 

  1. Main page (My account - Overview)
  2. Click on Settings. (Spinning Gear Icon)
    Capture.JPG

  3.  Click on Payments Tab.
    Capture.JPG

  4. Click on Preapproved payments.
    Capture.JPG

  5.  Under My Preapproved Payments, click Set Available Funding Sources.
    Capture.JPG

  6.  Click on Conversion Options next to your credit card number.Capture.JPG

  7. Select Bill me in the currency listed on the seller's invoice.
    Capture.JPG

  8. Submit and Save changes.
    1.Capture1.JPG2. Capture1.JPG

    DONE!

 Capture1.JPG

Hope this helps! You're Welcome! 🙂

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Honeywine
New Community Member
There is an easier way which can be used for each payment separately. When you are on a confirmation screen, click on conversion rate - you will be taken to conversion options for this payment.
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ipoduser
Contributor
Contributor

Despite having the pre-approved currency converstion option set, Paypal is defaulting to do the currency conversion on all my “send money” transactions. Worse, when I use the “Other Conversion Options” route on such a transaction, I can set it back to “by Card Issuer”, Paypal appears to accept this but when it puts me back to the payment screen, nothing has changed. I tried a transaction and sure enough, Paypal did the conversion even though I’d said no to that.

 

Anyone else notice this problem ?

 

Paypal customer services blamed it on my cookies but it occurs regardless of cleared cookies and on other devices. Even on my wife's account.

 

 

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drhousehu
Contributor
Contributor

on all my ebay purchases they do the conversion even if my account is to bill me in seller s currency

very frustrating 

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cmcraeslo
Contributor
Contributor

---------------

Despite having the pre-approved currency converstion option set, Paypal is defaulting to do the currency conversion on all my “send money” transactions. Worse, when I use the “Other Conversion Options” route on such a transaction, I can set it back to “by Card Issuer”, Paypal appears to accept this but when it puts me back to the payment screen, nothing has changed. I tried a transaction and sure enough, Paypal did the conversion even though I’d said no to that.

 

Anyone else notice this problem ?

 

Paypal customer services blamed it on my cookies but it occurs regardless of cleared cookies and on other devices. Even on my wife's account.

---------------

 

 

Exactly the same happened to me today. I just lost 100 eur. It has nothing to do with cookies, because I noticed that nothing changed when I clicked the other options, so I logged in in another browser, but same thing happened. I also noticed that notes that I added into the box above was also cleared when I clicked the "With card issuer" so I guess paypal's interface is broken. 

 

Do you guys know if there's a way to get the 100 eur back?

 

This PayPal is a complete rip-off machine.. It's so sad that it's so well integrated into customers heads that we need to use this, otherwise I'd say "f**** o**" a long time ago.

 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

This is a glitch folks "with their interface after they upgraded their backend system". PayPal knows about it but no ETA on a fix yet so try to hold off on buying stuff the requires conversion and hit up tech support so they know this needs to get fixed:

https://www.paypal-techsupport.com/app/ask


Kudos & Solved are greatly appreciated. 🙂
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Multitradebg
New Community Member

Do you know how can I do the same for my bank account. 

I have made it for my credit card, but I want when I send funds from Paypal to my bank account to be exchanged from my bank exchange rates. 

Thank you. 

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lancelotme
Frequent Contributor
Frequent Contributor

@Multitradebg wrote:

Do you know how can I do the same for my bank account. 

I have made it for my credit card, but I want when I send funds from Paypal to my bank account to be exchanged from my bank exchange rates. 

Thank you. 


your local bank account would be in local currency,when you transfer fund in foreign currency   from Paypal to your local bank account,I believe Paypal will convert it to your local currency,note the fee Paypal will be chargeing you for conversion.

If it does not,your local bank will reject it.

 

 

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