Unauthorized Payment problem.

jocar96
Contributor
Contributor

When I walked in the PayPal account, I found that my account is in red $ 80 and is open Unauthorized Payment by some person for the day when I did not have any transaction.

 

How is it possible to happen this kind of nonsense and that my account is overdrawn even when there are no transactions for the day which is open Unauthorized Payment.

 

How long does it take to solve this paypal and that person will be punished the one who opened this though and I can see his email and name?

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22 REPLIES 22

DPCreations
Frequent Advisor
Frequent Advisor

I have no idea as you haven't provided sufficient details about any of your transactions.  You'll need to phone PayPal customer service to sort it out.

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jocar96
Contributor
Contributor

This is status now : A PayPal Fraud Specialist reviews the claim to determine whether the transaction(s) in question represent unauthorized activity.

 

History:

his.png

unt.png

My transactions on that days:

tra.png

 

And now for some scamer my account is in the red and can not perform any activity on my account. This is sad for a big company like this .....

 

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DPCreations
Frequent Advisor
Frequent Advisor

Small text on image needs to be larger, or just re-type

 

Who initiated the dispute?

Did you buy something?

Did you sell something?

 

To rephrase, did you sell anythign with the last year; unauthorized disputes can go that far back.

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lancelotme
Frequent Contributor
Frequent Contributor

it is very hard to read ,but it looks like march 22,2016 someone sent you a payment,and now fast forword August 27,the cardholder filed dispute with Paypal claiming unauthorised use of his credit card.

Look back and see what happens in MARCH,did you sell something ?

   

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jocar96
Contributor
Contributor

22 March i sent a payment from my paypal balance to my credit card.

 

I did not buy or sell. I do not do it.  I change image to larger.

 

And i can see that this is some person not organisation.

 

I can put information about that person (email, and name), but I'm not sure if this is allowed here.

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DPCreations
Frequent Advisor
Frequent Advisor

So, over the last year you did not buy or sell anthing or have any one send you money during the entire year?

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jocar96
Contributor
Contributor

I have some like hosting, domain - godady but small money like 10/20 dolars.

 

When i go to my activity:

now.png

 

I dont have this person on my activity history.

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lancelotme
Frequent Contributor
Frequent Contributor

when a buyer files a dispute,he has to go into his activity history,find the transaction  and click on dispute this item.

if this is not yours,how did it end up in your account?

You have to call Paypal AND HAVE THEM take a look.

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jocar96
Contributor
Contributor

No man, i there is no details about i "recieve some paymet", only ( . . . )

no.png

In the previous picture stands 22 martch pending. How can he dispute from me when I'm not received that money in my account?

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