PayPal Here Questions and Troubleshooting

PayPal_Olivia
Moderator
Moderator

Hi everyone!

 

While the general release of this product has not yet begun, this thread is here for questions about the product. If you're in the initial limited release and have experience with the card reader, please feel free to ask or answer questions in this thread. If you have questions about how PayPal Here works, please feel free to post them here too.

 

Before asking a question, please take a look at the PayPal Here FAQ, and read through the previous questions in the thread. Your answer may already be available! 🙂

 

Feedback posts should be made in the Feedback about PayPal Here thread in the Your Voice forum. If your post was moved from this thread, please look for it there. Thank you! 🙂

 

Olivia

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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635 REPLIES 635

mytake
Contributor
Contributor

as of the new update  1.6.1  build 614   my I phone will not read a card.   It reconizes the reader attached, and all  other functions work.  Ive purchased a new reader, and apple replaced my phone with a new one over this.  Its not a hardware issue.  It does work on my employees phones only diffrence is firmware as they are on at&t and im on verizon.  So far its stumped every tech.    please look at this update as to verizon. modem fimrware number 3.0.0.4

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mytake
Contributor
Contributor
 

Llucky for me i have a older verison on my computer. got up and running again.  Had to restore phone and reload via Itunes.

154 build 300 was stable, 161 is full of bugs




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checkit123
Contributor
Contributor

Dumaine
Contributor
Contributor

Hey DancingRon, did you get it working on your Motion yet?

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alipam96
New Community Member

Is there any way to get a Card Reader Able in Puerto Rico?

I downloaded the app but when I tried to login on my account it says that is not available in Puerto Rico.

Is there any solution on this matter?

 

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newportgames
Contributor
Contributor

I just downloaded the App to my LG Nexus 4 photo which I purchased today. The download says it is compatible.

 

I do not have the swipe reader yet.

 

I opened the app and was trying to login to my existing paypal account but I am unable to login. I use a Vasco tool to give me the last 6 digits to my password. Is this causing a problem. I get different errors when I use it and when I do not.

 

When I do not add the 6 digits I get a general exception error.

 

When I use the Vasco tool to add 6 digits to my password I get invalid login information error.

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newportgames
Contributor
Contributor

Solved my own problem

 

Linked my phone to my paypal account and got a PIN. Then signed in via my phone number with a PIN. Problem solved.


@newportgames wrote:

I just downloaded the App to my LG Nexus 4 photo which I purchased today. The download says it is compatible.

 

I do not have the swipe reader yet.

 

I opened the app and was trying to login to my existing paypal account but I am unable to login. I use a Vasco tool to give me the last 6 digits to my password. Is this causing a problem. I get different errors when I use it and when I do not.

 

When I do not add the 6 digits I get a general exception error.

 

When I use the Vasco tool to add 6 digits to my password I get invalid login information error.




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NanL
Contributor
Contributor

Hi eveyone,

 

I searched but didn't find an answer to this question - - I have a Google Nexus 4 phone and I'm thinking of getting PayPal Here so I can accept credit cards when I'm selling at a craft shows.  If a customer wants a receipt, can I email one to them?  I'd hate to have to buy a mobile wireless printer - they are so expensive!

 

Thanks!

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snowshoe
Frequent Advisor
Frequent Advisor

They will automatically receive the receipt.

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NanL
Contributor
Contributor
Really? That's great!! Problem solved. Thanks!
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