Open Dispute: No Response

[Shane_AR-27]

I've opened a dispute on 7/11 for an item not received. The seller had ten days to respond to it, and after ten days (7/21) he has not replied at all.

Question(s):

1) Does this mean that the case automatically goes my way and I'll be refunded?

2) Despite it being 7/22 and the ten days passed on 7/21 - it's still pending his reponse. Do I have to contact PayPal in order to tell them it's been ten days?

[kernowlass · Accepted solution]

@Shane_AR-27

1. You should get your refund but no one here can speak on paypals behalf.

2. Once the deadline has been reached then paypal review / refund within 48 hours of that deadline.

[Shane_AR-27]

Thanks.