Can;t open case for INR

[user45]

I get this error when trying to open a cas

"We were unable to create cases for 9B017910MH975882J. Please review the transaction details and try again."

I tryied opening the case in differnt ways, anyone have any ideas on what to try? its this way on differnet devices to.

[kernowlass]

@user45

How did you pay for the item?

Did you use goods / services OR money request / invoice?

Or did you use friends / family?

[user45]

Via ebay

[user45]

Anyone?

[DPCreations]

@user45

You have mutliple posts about the same issues. How do you expect anyone to figure out which thread you want to use.

Furthermore, how do you expect to get  response when you fail to provided requested details?

[user45]

I did not know I had multiple posts about this problems.
looking my posting history I only see the one.
And what info did I not provide?

I bought something via ebay as I posted and did not use ether good/services or send payment as a gift.

[PayPal_Erica]

Hi user45,

Thanks for reaching out to us here, and welcome to the community!

I'm sorry to hear about the trouble you've experienced while trying to open a claim. It sounds as though there may be a technical issue preventing you from doing so. Regrettably we are unable to view your account information from here, but if you'd like to reach out to us through one of our customer service channels we'd be happy to help! You can call or email us by clicking the "Contact" link at the bottom of your PayPal page. We are also available on Facebook at www.facebook.com/paypal or on Twitter at @AskPayPal.

I hope this helps!

-Erica

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