Hi iamnotme213,
Thanks for reaching out to us here, and welcome to the community!
I'm sorry to hear about the trouble with this case. Chargebacks that have been filed with an outside credit card company work differently than cases filed with PayPal directly. Essentially, PayPal needs to wait until we hear from the card issuer directly that the case has been closed before we can release any funds back to the seller. Depending on the card issuer, this typically takes 75 days (80 for American Express). As soon as we receive confirmation from them that the case is not being pursued, we will release the funds back to the seller.
I am very sorry for any inconvenience this may cause, and wish I had better news. If your friend has not responded to the claim in the Resolution Center yet, they may want to consider accepting the case to have the funds returned back to your card. You could then re-submit payment to them, which would likely resolve the issue much quicker.
I hope this helps!
-Erica
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