PayPal Community

I have never had to issue so many partial refunds since PayPal has changed their policy to keep seller fee's regardless of the situation.   This new policy is well known amongst buyers and has been abused quite heavily from my own experiences and the experiences I've heard from other sellers.   It's a very sad day when a seller has to offer a partial refund to a buyer that simply does not like an item they purchased to avoid losing out on the selling fee's during the return that would of occured. I have had to issue so many partial refunds to convince buyers to keep items that they simply had buyers regret on out of fear of taking losses because the selling fee's would not be returned to me. This will be my last year selling on PayPal simply because of the principal of this business practice PayPal has reinstated. I averaged 150k-200k a year in sales through PayPal which generated $4500-$6000 in for PayPal. I guess that was not enough for them and are once again abusing their sellers to keep their buyers. It hurt when they removed their high volume seller discount for no reason. No reward for being a great/trusted seller on this platform anymore. We are getting charged the same fee's as a high risk/bad seller. The no refund of seller fee's regardless of situation. This was the straw that broke the camels back for me. ... View more

  Hello,   To keep it short but provide all the information-   I needed to make a $3680 eBay purchase with my Paypal Extras Mastercard. My spending limit is $3000 of which $2996 was available. I Made an unnecessary $800 payment from my Paypal Balence to bump my spending power to $3796. My spending power increased to $3000 from $2996. I figured the extra spending power was available but hidden. I attempted to make the payment for $3680 and was declined twice. I then resorted to purchase a different item for $1535 which was approved. I was absolutely shocked to see that my spending power dropped to $1465 when it should be closer to $2265 because I made that $800 overpayment. It appears Paypal has eaten $800 of my money. Please help!! ... View more

Hello!   Have I been scammed by Paypal or UPS?   After doing some research I have come across something very shocking. I have been experiencing missing money from my Paypal account everytime UPS complete's an authorization for a shipping charge.   Example Below   1# The label cost is 10$, I purchase & print the label, the $10 is deducted from my Paypal Balance which is now $90 from an exisiting $100. 2# The authorization is pending although please note the $10 has already been removed from my account please note that as it is a very important part of this fraud. 3# The authorization is completed after an "X" amount of time after the package has been delivered and a new charge is deducted!! Yes a new charge is deducted usually a smaller amount than the $10 like $9.89 for example. Please note my new balance is now $80.11! Yes I have been double charged for the same label. After doing some research like I said this was a big problem in 2011 and now it seems to have restarted in 2012. Is anyone else experiencing this scam?   In very simple terms this is what they're doing:   Customer: Hey UPS I want to ship this package, how much will it cost if I purchase it online? UPS: $10.00 Customer: Great! Here is your $10 (UPS takes the money) UPS: Hey, we delivered your package and guess what it will only cost you $9.89 Customer: Perfect! (UPS takes $9.89) Customer: Hey wait!! Don't I get the $10.00 back that you originally charged me to ship the package? UPS: Yeah, we gave that back to you just follow the long and confusing paper trail we made for you. Customer: I did and it seems like you gave the $10.00 back.... but my Paypal Balance says otherwise. UPS: You must of bought another item or transferred the money out Customer: No, I didn't do either of those things UPS: Yes you did because you're missing $10.00 Customer: I know you double charged me! UPS: No sir you're mistaken. Customer: "Reports scam to Paypal forums"   This isn't actual dialogue but rather an example of what happens. This has happened to well over 100 people after reading some old topics in 2011. Is this scam happening to anyone else?     Zachry ... View more