PayPal Community

glimmering-glow · ‎déc.-11-2021

I am having an issue with repeated duplicate charges. It has happened with automatic payments to Google Play and Netflix. I called Paypal last month and they put in an error report, saying it was a known issue. It happened yet again today! In each case an automatic payment is attempted late at night, apparently does not go through, and sent again a few hours later (the next morning, early hours.) Is this happening to anyone else? And any thoughts on resolving this, short of no longer using Paypal for automatic payments? Thanks!

glimmering-glow · ‎juin-11-2021

Hi, I'm a longtime Paypal user and have transferred money from bank account to Paypal a number of times. Nothing has changed about my bank account or settings. Yesterday (6/10) and today (6/11) when I go to add money to my account as I have done before, I fill in all the info required and a little wheel goes around like it is processing but nothing happens. I am assuming this is a system glitch? but am writing here just in case anyone else has had this issue or has more info. Thanks!

glimmering-glow · ‎janv.-03-2020

I called Paypal again and got a very nice, helpful rep who sent my call to the billing department. They said I was double billed and voided the pending transaction. All resolved, thanks to Paypal! Very grateful.

snowshoe · ‎févr.-13-2014

Another option for help would be Tech Support: https://ppmts.custhelp.com/app/home They should be able to look at a few things for you.

nyssel · ‎déc.-22-2012

Does anyone really believe it is reasonable to take 2++ months to resolve this ? Paypal either has a bunch of dumb **bleep** MF programmers that cant troubleshoot their way out of a paper bag, or they plan to come out with a new PAY for usage shipping tool (which will work of course) and this is there way of getting people to pay the $9.95 monthly fee for the new shipping service.

glimmering-glow · ‎oct.-08-2011

I think I have a solution for this -- Compatability View was turned off somehow in my Internet Explorer 9. To fix this so the drop-downs worked again, I clicked on TOOLS at the top of my Internet Explorer, and then Compatability View. They work again now!

PayPal_Andy · ‎févr.-04-2011

Chris77- Glad everything worked out ok! 😄 I know that it was kinda bumpy there for a while, but we're starting to smooth out the process. Everyone who has posted here and reads this later remember; we don't want to impede your business. We want to get through this process as quick as possible so everyone can continue to profit. But we need to make sure we're doing our due-diligence on these IRS requirements. Andy

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