Hi embarbe_charles,
Sounds like you sent an Instant Transfer payment and the seller refunded before the money cleared from your bank account. When you use Instant Transfer as a funding method, PayPal performs a service on your behalf. We send the funds up front immediately, like a credit, to your seller while we wait for the arrival of the funds from your bank. That way, your seller can begin filling your order without the delay of waiting for the funds to clear. If an eCheck were used as the funding method, the seller would not receive the funds until they finished clearing from your bank through the ACH process.
If a seller issues a refund right away on an Instant Transfer payment they are refunding the credit PayPal sent on your behalf since your money has not finished transferring from your bank. The refunded credit goes back to PayPal. Your funds will be available in your PayPal account balance once they arrive from your bank account. That is typically 3-5 business days from when the transaction was initiated for US accounts, with varying time frames for other countries.
- Dustin
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