Hi @Blairruff1,
Thank you for your post. I'm sorry to hear that you have sent a payment to the wrong person.
If you have contacted the recipient to request the money to be returned and they are unresponsive or unwilling to do so, the next step depends on the type of payment sent. If the payment was a Goods and Services payment, you can open a dispute for Item Not Received. If the payment was sent as a Friends and Family payment, I regret that there would not be a recourse for recovering the payment as the payment would have been funded by your balance after cashing the check and placing those funds into your balance.
I'm sorry for the inconvenience and I hope that the payment was sent as a Goods and Services payment to allow for Buyer Protection!
Olivia
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Hi @zazzy,
Thank you for returning to the Community and for your post! I understand the frustration with being unable to find a feature that you used previously. Is the link still missing? If so, please reach out to Customer Service for assistance with creating a request to examine the issue.
I hope this is resolved quickly!
Olivia
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Hi @Sakiiru,
Thank you for your post and welcome to the Community!
Closing your account will not delete your Community Account, but you will likely be unable to log in to the Community if you do so.
If you would like to delete your Community account, you can use the instructions in this post to do so. Please note that this will not delete your post(s), but will attribute them to an anonymous user. If you would like to remove your posts, you must request removal first.
To request removal of posts, click the 3 dot menu at the top of the post, and choose "Report inappropriate Content". On the form that comes up, state that you wish to remove your own post. This would have to be reviewed and completed before you initiate the profile deletion.
I hope this is helpful!
Olivia
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Hi @Cata10,
Thank you for your reply! I'm sorry that you have not yet received a reply. Please visit the Contact Us page again to see your other contact options.
I regret the inconvenience.
Olivia
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Hi @Jaws9,
Thank you for your posts. I'm sorry to hear that there's been a loop in the confirmation of identity, and that you've additionally experienced frustration contacting PayPal.
If the loop is happening because you cannot fulfill the requirement, I regret that the completion of the appeal will not be possible without the required document. If you think it's a technical issue, please reach out to Customer Service again. If the chat is not available, please ensure that you're contacting during the posted hours.
Thank you!
Olivia
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Hi @Cata10, @favoriskincare, @petzpaws, @DODOGDL, @y2kcarti, @jeykouture, @tpok, and everyone else,
Thank you all for posting. To activate Reference Transactions, please contact Customer Service. It will need to be manually activated by a representative who has the ability to provide account-specific assistance.
I hope this is helpful!
Olivia
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Hi @AlbertRitter,
Thank you for your apology to @kernowlass! She is a very helpful member or our Community! I understand the frustration you're experiencing with a payment you sent, and I'll be happy to help!
If this is the first time that your friend is receiving a payment in a different currency, they will have to accept it and indicate their preferences for receiving transactions in other currencies. They would have been notified of this in an email and/or message in their Secure Message Center. Please ask them to check for that and complete that step.
I hope this helps!
Olivia
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Hi @Grimreepr,
Thanks for your posts! I have been able to move the accepted solution marker from your post to the post that @kernowlass made. She's rocking with the solutions and getting close to 25,000! 🙂
Happy to help!
Olivia
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Hi @K-villeB,
Thank you for joining the Community and sharing your frustrating experience. I'm sorry to hear that you received something other than what you ordered. The link that @kernowlass gave is for an AU customer to learn how to open a dispute, but here's one that will work regardless of the country you're in. If the seller is unresponsive or unwilling to resolve, a dispute is the next step.
I hope this is resolved quickly for you!
Olivia
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Hi @phillwv,
Thank you for your post and welcome to the Community! I'm very sorry to hear of the situation you've experienced adding a number. It is not possible to remove a mobile number without a new mobile number added. If you've already designated a mobile number as your home number, you will need the assistance of Customer Service to add it to the correct section. If you no longer have any mobile number, the old number cannot be removed.
I'm sorry for the inconvenience.
Olivia
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