PayPal Community

pkkh · ‎Jan-31-2024

Hi @RaghdaRB Thank you for making a post. I see you're facing issues to receive payments through PayPal. In order to receive money, make sure you have confirmed your email, phone number and have verified your PayPal account. Also, make sure that there are no limitations placed on your account and try to resolve them if there are any. If you still face issues, please contact PayPal directly over the phone or message center, so that they can look into your account and help you accordingly. regards, Punith

pkkh · ‎Jan-31-2024

Hi @bradatl Thank you for making a post here. I see you're facing issues with account verification. In these cases, it would be necessary to review your account. I appreciate you trying to contact PayPal directly. I hope you get a reply soon. You can also contact PayPal directly over the phone and get this clarified. regards, Punith

pkkh · ‎Jan-31-2024

Hi @Davidphn Thank you for making the post. I see you would like to get PayPal invoice in PDF form. Currently there is no option to get the invoice in PDF form. However, if you need the transaction details, you can try with the below steps. Click on transaction details Select CTRL P (will see print setup page appear) Select "Open in PDF Preview" The save copy regards, Punith

pkkh · ‎Dec-03-2023

Hi @James0518 Thank you for making a post. I see you have questions about purchase protection. I want to inform you that, if you choose the option 'Goods and services' while sending a payment, irrespective of you having a business or personal account, you will still be covered under PayPal purchase protection program. No need to worry about that. Regards, Punith

pkkh · ‎Dec-03-2023

Hi @Temp20231130Z Thank you for making a post. I see you would like to use two factor authentication using the authentication apps. If you're not happy with the options that you're finding, I would recommend you to use Google or Microsoft Authentication apps from the app or play store. Regards, Punith

pkkh · ‎Nov-15-2023

Hi @dabmanjones Thank you for making a post. I see you're facing issues to link a secondary email to your account. However, you're getting error that it is already linked with a different account. Also, you're unable to login to the other account. If you're given an option to reset the password, it means there is an account with the same email. I would recommend you to contact PayPal directly over the phone or via Facebook or Twitter so that they can help you with the situation. Regards, Punith

pkkh · ‎Nov-12-2023

Hi @DebM4 Thank you for making a post. I see you're facing issues to add cents while making a payment. Normally, all you have to do is tap the "Price" field, start typing "225", and you should see "$2.25". You don't need to add a period or comma as it's pre-generated in that field. If you're still running into issues, please reach out to our Customer Support teams for assistance. Have a good day. Regards, Punith

pkkh · ‎Nov-12-2023

Hi @TonyHallam Thank you for making a post. I see you would like to add extra security to your account so that your children are not able to access it without your Authorization. Firstly, check your automatic payments to see if there are any active subscriptions or billing agreement payments associated with the games and try to cancel it. Also, you can switch on two factor authentication, change your password/pin and security question so that no one except you can access the account. Also, make sure to log out from all the devices while making these changes. I hope it helps, Punith

pkkh · ‎Nov-12-2023

Hi @siddu99 Thank you for making a post. I see you're facing issues to sign up for a PayPal account in the UAE. PayPal is available in your region and you should be able to Sign up for an account there. If you're not receiving code via phone, please try with a different number if you have one. Use a computer to perform the action and make sure not to use any VPN. If you still continue facing the same trouble, reach out to PayPal directly over the phone to see if they can help you. Regards, Punith

pkkh · ‎Nov-12-2023

Hi @VEZ123 Thank you for making a post. I see you've questions about uploading a document, and the link from the message center does not seem to work. If you're submitting the documents to verify your account or resolve limitations on the account, you can follow the instructions mentioned in the Article. If you're sending a document for a dispute that you filed, kindly follow the instructions mentioned in the Article. If you continue facing issues, you can contact PayPal directly or via Facebook or Twitter. They should be able to guide you. Regards, Punith

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