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Hi @ianyL28    I see you've questions about fee being deducted on a transaction. I want to inform you that, when you receive a payment for a sale you've made and the buyer sends the money as 'Goods and service' there would be a small fee deducted. For more information on PayPal Fees, you can refer to the Link.    Thank you Punith  ... View more

Hi @Davemc12    I see you're concerned about emails you're receiving. When PayPal sends you an email, you should be able to see the same on your PayPal account. If you're suspicious about the email, you can report it. For more information, please refer to the Article.   Thank you Punith  ... View more

Hi @Shareef78    I see you need an account number. I want to inform you that, here in PayPal we do not have an account number. If you need to receive or send a payment you can use the confirmed email address or phone number.    Thank you Punith  ... View more

Hi @arabella22k    I see you've questions about PayPal fee. When you receive a payment from someone as 'Goods and service', the fee will be deducted automatically and you need not pay them the fee upfront. For more information on PayPal fee, you can visit our website and at the bottom of the page, click on the 'fee' icon.    Thank you Punith  ... View more

Hi @Ikruger    I see you've questions about an email you've received. I want to inform you that, when you receive an email from PayPal, you should be able to locate the same in your account. If you're suspicious about the email, you can report it. For more information, please refer to the Article.   Thank you Punith  ... View more

Hi @Ricky1984    I see you're concerned about an email you've received. When PayPal sends you an email, you should be able to see the same on your PayPal account. If you feel the email is not genuine, you can report it. For more information, please refer to the Article.    Thank you Punith  ... View more

Hi @clue-in-nyc    When you make transactions with certified merchants, you will automatically pay for the transaction as 'Goods and service. You will get an option to choose when you make payments to a local merchant.    Thank you Punith ... View more

Hi @alex690    I see you're concerned about fees charges on a payment you've received. I want to inform you that, if you receive a payment for a sale you've made or a service you've rendered, there would be a fee charged as we offer Purchase protection for both our buyers and sellers. You can visit our website and at the bottom of the page, you can click on the Fee icon for more information.    Thank you Punith  ... View more

Hi @clue-in-nyc    I see you've questions about PayPal buyer protection. I want to inform you that you need not pay separately to avail this. When you make a purchase through PayPal, make sure you pay for the purchase as 'Goods and service'. If you face any issue with the transaction, you can report it to us in the Resolution center and we will be able to help you. However, personal payments between 'Friends and Family are not covered under Purchase protection program. For more information, you can refer to the Article.    Thank you Punith  ... View more

Hi @skylar69    I see you would like to downgrade your business account. In such cases, I would recommend you to contact us through PayPal message center or PM us on Facebook. A specialist will be able to help you.   Thank you Punith  ... View more

Hi @elena1992    I see you're concerned about a suspicious email you've received. When PayPal sends you an email, you should be able to locate the same on your PayPal account as well. Also, if there are any payment notifications, you should be able to see them under PayPal activity page. If you do not feel that the email is from PayPal, you can report it by following the steps in the Article.   Thank you Punith  ... View more

Hi @Sgood    I see you've questions about an email you've received. If the email was genuinely sent by PayPal, you should be able to locate the same in your PayPal account as well. If you feel the email is not from us, you can report it. You can refer to the Article, for more information.    Thank you Punith   ... View more

Hi @Firefighter1506    I see you've questions about PayPal purchase protection program. I want to inform you that you will be protected under PayPal purchase protection program for the payments which you pay as 'Goods and service'. Purchase protection does not apply on personal payments between 'Friends and Family'. For more information, you can refer to the Article.    Thank you Punith  ... View more

Hi @allymoore872    I see you've questions about paying fees in PayPal. I want to inform you that, you need not pay the fee separately for a transaction. When you receive a payment for a sale you've made or a service you've provided, the fee will be deducted automatically when you receive the payment. You can refer to the Article for more information on when you'll be charged fee. Also, you can visit our Website and at the bottom of the page, click on Fee for more information about PayPal fees.    Thank you Punith  ... View more

Hi @Yorsanni    I see you're concerned about receiving money through PayPal. I want to inform you that, you can receive payments through your email and phone number. All you have to do is confirm your email and phone number with PayPal. When someone sends you money, you will receive email confirmation from PayPal and also will be able to see the payment in PayPal Activity page. If you're unable to validate this, please do not ship the product till you receive the payment. For more information, you can refer to the Article.   Thank you Punith ... View more

Hi @MMSinate    I understand you're concerned about an email you've received regarding suspicious activity. Please check if you're able to find those emails on your PayPal account. If there are any issues with your account, then you will be notified in the Resolution Centre. If not, please forward it to spoof@paypal.com to get it verified. Once you've forwarded the email to us, delete it from your inbox. Here's the link to know more about Spoof.   Thank you Punith ... View more

Hi there   I see you're concerned about a payment you're supposed to receive. I want to inform you that when you receive a payment through PayPal, you will always receive a confirmation email from us and also you should be able to see the transaction in your PayPal Activity page. If you're unable to verify these, you can ask the buyer to contact us so that we can help them.    Thank you Punith  ... View more

Hi @Michaela-kiwich    I am sorry you're facing issues accessing your account. In this case I would recommend you to: 1. Go to the Contact Us   2. Select Password and account access. 3. Select Login problems 4. Click on Call Us Icon 5. You will find the contact details for your region. 6. Call us at the mentioned number to have the password reset.    Thank you Punith ... View more

Hi @Temp20210409A    I see you've questions about a notification you've received. I want to inform you that, when you receive an email from PayPal, you can also check the same by logging in to your PayPal account under notifications. If you're unable to validate, you can report it. For more information, you can refer to the Article.    Thank you Punith ... View more

Hi @Wilma2005    I see you've questions about a purchase you've made. I want to inform you that, if you have paid for the transaction as 'Goods and service' you will be protected under PayPal purchase protection program. For more information, you can refer to the Article.    Thank you Punith  ... View more

Hi @shelley05    I see you're concerned about receiving money. I want to inform you that, you will have to confirm your email address and phone number with PayPal in order to receive payments. Also, if you've questions about verifying your account, please refer to the Article.    Thank you Punith ... View more

Hi @junbug477     I'm sorry to hear that you are facing issues while making payment. I suggest trying the tips I have shared here. To go about this problem, here are some tips that may help. • Verify your PayPal account. By confirming your financial information, you let us know that you're the rightful owner of the card attached to your PayPal account. Please log in to your PayPal account and click Get Verified under your name. • Try to send the payment using a different payment method. If you add a new card, it'll help if you confirm the card first. • Avoid using public networks when sending payment for security concerns. • Avoid using a VPN or Proxy server.   Thank you Punith  ... View more

Hi @Vasta4205    I see you're concerned about receiving money from a game. I want to inform you that, when you receive a payment through PayPal you will always receive an email confirmation and also should be able to see the payment in your 'Activity' page. If you're unable to validate this, you can contact the game support for more information.    Thank you Punith  ... View more