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PayPal Help Community

Receiving payments as a merchant? Purchasing as a buyer? Sending and receiving personal payments? Th...

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MTS Community

Technical support for Merchants integrating PayPal.

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"We're having trouble making sure it's you". How to resolve this problem?

"We're having trouble making sure it's you". How to resolve this problem?My user and password are correct. I got in here with them but not on main paypal site.Anyone has a solution?

Can I receive funds in my PayPal account without having linked it with any visa or bank cards?

Bank and Cards . A company confirms it has sent me PayPal of $300 but there's no money reflecting in my account. Is it because I haven't linked with my bank.

help payment received but my balance shown zero. how can i fix this it's almost 4 days

Issues on Paypal Cashback Mastercard account application

I have applied for Paypal Cashback Mastercard which was not approved on May 01. Now that I have received the notice letter of the reason it states that "We regret that we are unable to approve your request at this time for the following reason: Risk ...

"temporary authorisation" on a Pay-in-3 transaction that didn't complete. What happens now?

Just tried to make a Pay-in-3 purchase through Argos' website. I went through the checkout process but for some reason the purchase did not complete at Argos' end. End result: no order, and no confirmation of one. I checked on Paypal and now have a "...

I have not received what I paid for from inckwp, Co.,Ltd has anyone purchased from this company?

On 19th November I ordered Christmas Lights which were widely advertised on Facebook for my little Church. I paid over $80 US converted to £68 UK and PayPal paid this from my account. 2 days ago, a SMALL package arrived with two boxes inside. One...

Resolved! Scams

Is the following a scam? I just successfully made the payment right now but I just received an email notification from PayPal about the account limit. Did you receive any? The least an expanded account could accept is $1,000 that's why I am required ...

Auto-cashback to high yield savings feature with PayPal's Cash back Mastercard credit card?

I noticed on the website https://www.paypal.com/us/digital-wallet/rewards it mentions rolling cash back into the high yield savings account to build savings. However it does not seem like this is a feature that is present with the PayPal Cash Back Ma...

Webhooks not firing in sandbox mode - Simulator works fine

I have created two webhooks for my platform that are making sure that a user has initiated and finished the PayPal merchant onboarding (in a multi-party system). One webhook listens for the event "Customer merchant-integration seller-onboarding-initi...

Refund refused on broken item received in transit. Buyer protection failed

I received an item which appears to have been quite badly broken by the courier. Couldn’t work it out with the seller so I claimed a refund, sending any appropriate information I had. Have been refused a refund twice (I appealed after the first time)...