Error Code #10417 Your request could not be processed at this time?

[lonta]

I have a Visa debit card that I used to purchase an item 3 days ago with no problem, but there was just a small amount of money left on it, so I got another Visa debit card and added it on to my paypal account. Next, I purchased 2 more items on ebay and then I used the new Visa card to try to pay for my items because there wasnt enough money left on my old Visa card to make the purchase. Once I got to the confirm payment screen, it shows my address and general profile, but when I press the confirm payment button it says,

"You cannot use this credit card for this transaction. Please use another funding source. You will need to add and confirm your bank account. Once your bank account has been added and confirmed, you can continue this payment. Add your bank account information below."

Then I tried to purchase one item at a time and it said

"We were not able to process your payment. There has been a restriction placed on this account" I tried everything to resolve this problem with no luck at all. If anyone's experienced this problem, and has any suggestions or solutions, please reply. Thanks

[daedalus256]

Day #2, still can't pay for my item. Any Paypal Mods around that can give us some help? And please don't direct me to the other thread I have read it and couldn't find any help there...

TY

[daedalus256]

UPDATE: I finally got it working... I switched to direct transfer (Which wasn't working last night) from smart connect default and it works now. So I can only assume there is an issue with my smart connect account. Oh well, it works...

[kjohn]

I'm having the same problem. I've contacted PayPal twice since May 26th haven't heard anything back and the seller is getting upset with me because it is now 3 days later and he still hasn't gotten his money.

[ShadowClaw]

yeah i got the same error code .i cant pay for the item i bought.if i dont pay in 2 days my account will be added to non paying buyers.pay pal you are losing customers.solve this immediately.please

[kjohn]

On June 2nd it'll be a week since I had the problem. This is ridiculous and customer service isn't even getting back to me. It seems to be big problem that affects a lot of people and it still isn't fixed. Very poor service.

[ShadowClaw]

yeah if this will not get fixed asap lot of buissnesses will die and so do paypal will lose jobs as they lose customers.

[ryanb28]

I am getting the same error message.  Been attempting to pay for two days now and I have called customer service.  They tried to fix it on my account but could not.  Basically said it was a syncing error with eBay and paypal and should be fixed overtime.

[ShadowClaw]

We were not able to process your payment.

• Please contact PayPal customer service for further assistance.

Error Code #10417

I tried to pay for a seller and this is all i get  for 2 days now.but still no solution.tried many things but no luck.please if i dont pay in 2 days i will be a non paying buyer in ebay.please paypal solve this problem ASAP.

thank you

[Buba]

I have this problem too, but i solve it out. I have VISA elektron Erste Bank. One day i try to pay and get note of error 10417, your request could not be processed at this time. I saw all your message with this problem and noone have solution. Pay pall also. If everyone have this problem and pay pall is not responsible, the only solution is call the bank. So i call the bank. I have money on my card to pay for item on ebay but bank told me that i need to left amount of 7,5 $ on my credit card. That meens that i always need to have this amount open in credit card. So i suggese everyone to stop the blame pay pay and call they bank to solve the problem

[kjohn]

I've talked to my bank and credit card company and everything is fine so this one is all on PayPal. IT'S A PROBLEM NOW FIX IT!!!!