Is Vanilla prepaid visa gift card decline paypal ?

[LewisUS]

I can not add my Vanilla prepaid visa gift card with my paypal. Anyone have this same situation as me?

[kernowlass]

@LewisUS 

When you add a card or update the details Paypal charge a temporary amount of $1.00. If this is not approved the card cannot be added. If you keep getting this message then call the number on the back of your card to check the issue with your bank. If the Visa you are trying to add is virtual or issued online you would need to try another card.

[avengerduck]

I am also having difficulties adding my vanilla visa card. The card is being decline when I try to add it.  I card was purchased at a local drug store and not virtual or issued online.  I called the number on the back of the card ant it is active.

[DIYorDie89]

Hi, I’ve been trying to add a Vanilla Visa Gift Card to my account and I still can’t in spite of activating it on the website that sells it before trying to link it on my account. I kept trying to do so, but PayPal’s not letting me confirm it like it did in the past where it would charge me the $1.95 fee. Any help I can get will be greatly appreciated. Thanks in advance.

[peachiichan]

I am also having this problem someone please help!!

[avengerduck]

I am also having this problem.  I talked to Paypal and they said it was a problem on the gift card end.  I don't think it is.  Help please.

[CoachCharles]

Same issue... Card works on certain websites but not on PayPal so issue appears to be with PayPal or some merchants

[PayPal_Bindu]

Hello @CoachCharles and everyone,

Welcome to the PayPal Community Help!

Sorry to hear the trouble you're facing while adding your Vanilla Visa Gift Card to your PayPal account. There are some cards that are not compatible with PayPal system including mostly online or virtual cards. You can find the possible reasons for the car decline and the tips in this article : Why can’t I link my credit or debit card to my PayPal account

I recommend you to try to link and confirm a different card to your PayPal account. 

Best wishes,

Bindu

[Scottie12345678]

I recommend you fix the issue that is on paypal not us

[PayPal_Olivia]

Hi @Scottie12345678, @KerwinZqt, and everyone,

I'm sorry to hear about the issues you're having with prepaid cards! Thank you for joining the Community to ask about it.

There are a few possibilities.

Sometimes a card either can't be added, can't be confirmed, or will only work sporadically. This can be for a few reasons. If the card is not registered on the card issuer's website with your name and address, this may cause problems. If the card is a virtual card, that will also likely cause issues. Additionally, the issues listed in this Help Center article should be reviewed for troubleshooting. If all of that is not applicable, please contact Customer Service for further assistance.

I hope this helps!

Olivia