Why is Macy's card (Part of Citi) showing up as Wells Fargo card when linked?

virtuatekken
Contributor
Contributor

Not a big deal but my Macy's card shows up as a Well's Fargo card. Macy's does not use Well's Fargo as a credit issuer, they use Citibank which is confusing me. Can this be fixed?

Login to Me Too
3 REPLIES 3

PayPal_Marina
Moderator
Moderator

Hi @virtuatekken,

 

Welcome to PayPal's Community Forum! I can understand your concern if the card issuer doesn't match what you see on your PayPal account. Our system is designed to show the issuer's information based on the card number that was entered. I'd recommend trying to add the card details again to ensure everything is correct.

 

I hope this helps!
 

- Marina

Login to Me Too

virtuatekken
Contributor
Contributor
Hi Marina. I relinked it and still comes up as Well's Fargo American Express. I guess I'll just have to live with it...
Login to Me Too

MindySF
New Community Member

I have the same problem. I tried removing and adding the card but didn't work. Now I can't use this card through Paypal checkout because the card issuer isn't right.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.