Paypal not refund a $1 confirm card fee's

glitteringfrax
Contributor
Contributor

I want connect my debit to paypal and failed it shows error, but paypal already charged $1 confirm fee to my debit and im not getting refund yet

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4 REPLIES 4

PayPal_Ayesha
Moderator
Moderator

Hello @glitteringfrax,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand your concern about the refund for confirming the card. Please note if you have confirmed your card, we immediately refund the amount charged to the same card. Your card issuer will credit your card balance within 30 days from the date of the refund. If the card is not confirmed within 75 days since the confirmation process started, the charge will be automatically refunded to your card. Since, the process to confirm the card failed, you may try again request for the code again.

 

Regards,
Ayesha


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glitteringfrax
Contributor
Contributor

you sure you want me to do that , cause at first it failed and im aware the second try will failed too and cause confirmation loop and charging me more bucks

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glitteringfrax
Contributor
Contributor

i deciced to re confirm my card, it was succesfull now. how long the $1 confirm fee at first was failed to be refunded ? the second confirm fee refunded immediately

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PayPal_JonK
Moderator
Moderator

Hello @glitteringfrax

 

Welcome! I'm sorry to hear that first confirmation fee is being a bit of trouble. I would recommend reaching out to our Customer Support teams to look into that first confirmation fee if you haven't seen it refund by now. They can be reached by clicking "Contact" at the bottom of any PayPal page, through Twitter DM, or Facebook PM.

 

Best wishes!

 

 - Jon K


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