Email

Ufsherri
Contributor
Contributor

I can't find a settings button to confirm my email. It shows on my profile page as [removed] so when I get paid, it says Sherri [removed] (me), has sent me money? Now I need to give my paypal address to a company over a payment dispute. I couldn't verify this address on another page. I'm unable to change it. I get info at my regular email address..Gmail. I appreciate any help

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PayPal_Ayesha
Moderator
Moderator

Hello @Ufsherri,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry to know that you're having issues confirming your email address. When you add an email address to your PayPal account, you will be notified to the same email address to confirm it. Here's the Help Centre Article to confirm the email address. If you didn’t receive the email, please take a look at this link. If you still unable to complete the process, please reach out to our Customer Support Team through the available contact options on our website. Kindly be advised that to receive funds, your email address should be confirmed. If not, the transaction would stay unclaimed and will be get reversed back to the sender after 30 days.

 

Regards,

Ayesha


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