Can't link card

SergSigal
New Community Member

I can't link my credit card (PrivatBank (UA bank) MasterCard Black Edition). When I trying to link it says
"It is problem with your account" Anyone knows how to fix that? 

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @SergSigal

Welcome to the Community! 

I'm sorry you're having trouble linking your credit card. I recommend clearing your cache and cookies, trying a different web browser, or another device. You'll also want to ensure you're logging in from a consistent device with your location services turned on and any hosting IP/VPNs turned off. For further assistance, please reach out to our Customer Support. You can also reach us on Facebook Private Message or Twitter Direct Message.

I hope you can link your card soon! 

- Meghan


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