i can t use my balance

[rogui48]

Why i have 12 dollar in my balance and i can t pay invoice with it i have only option to pay with my visa but my visa have 0 dollar ?
can i use my balance or not i don t understand !!

[kernowlass]

@rogui48 

You don't have the option to use a balance in your country.

Any funds in your balance would be auto transferred to any linked bank account (if available in your country) or visa credit card.