Payment made to closed PayPal account

New Community Member

I closed my PayPal account a few months ago but someone made a payment to that account through Ebay. Because of this, I reopened my PayPal account today using the same email address assuming the payment would just come through when it reopened but I haven't received anything. PayPal are not answering through the chat session and I don't know what else to do.

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Esteemed Advisor
Esteemed Advisor



They can't pay to a closed account.

Ask them what it says on their paypal account ie unclaimed, pending, payment or what?

Advice is voluntary.
Kudos / Solution appreciated.
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