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In these situations, we recommend reaching out to the gaming service that you have been using. As a payment processor, we do not offer gaming services. As a result, we are unable to guarantee your payout on these kinds of platforms. We also advise using caution with any game or app that involve game purchases and advertises cash prizes. This type of activity can be considered a form of gambling. Gambling is not legal in all locations and is heavily regulated in most countries. PayPal most often does not allow our services to be used for this purpose.