We're experiencing technical difficulties we're sorry for the inconvenience - Please Help!

[VIQRAM]

My money is put on hold by the company since I didn't send a confirmation to my client yet. I delivered the virtual goods and I tried to file my transaction as complete, but instead of getting anything meaningful I got this instead:

Very useful information, btw! Good job!

I'm fine if they laid out the specific issues of the technical difficulties like a server or web issues, but this says nothing helpful for me to understand why I can't take my funds. I want to withdraw my money as quickly as possible and I've given my end of the bargain. I apologize if the tone of this thread is malevolent but this kind of message is really disappointing tbh because it does not help me to understand why this is the case.

[rackhouseLLC]

I tried this as well but it gives me the same message that their experiencing technical difficulties.

[radhadevi]

I did it but now it's showing "you have recently updated your shipment information. you'll get your money within 1 day of Delivery". So, It means I'll get my money the next day?

[Shirona]

This worked for me, thanks!

[Penz2]

Then what will happen next ?

[zeus1232]

I don't have a edit tracking option 

[Lol_Leia]

I just had the same thing! Is there anyone that could fix it??

[Plasma1 · Accepted solution]

Hey, I had the same Issue for about two weeks, seems like if you do not try to *Add* the tracking info but just *Edit* it instead, it seems to work. Edit tracking info can be found above the transaction id, maybe this helps y'all out.

[agnesanyango]

@Plasma1 THIS WORKED. OMG Thank you

[Hyperactive35]

Hello friend, Your comment has helped me resolve my problem. Thank you very much and God bless you!

[XiufeiHu]

@Plasma1 U r awesome! Finally worked! Thanksssss!